FAQs

How much is shipping?
To get an exact shipping quote, add the item(s) you’d like to your shopping cart, then go to the checkout page and enter your area.
How long does shipping take?
All items are custom manufactured on the mainland upon receiving an order. Delivery time to Newfoundland is about 2-3 weeks. Rural areas may take slightly longer. Delivery times to the rest of Canada and internationally will vary.
What is the shirt sizing?
All T-shirts are made from 100% pre-shrunk cotton.
What's the refund policy?
If there’s a problem with your order, please e-mail admin@newfoundlandtimes.ca within 14 days of receipt to request a refund or assistance.
What's the exchange policy?
Because our shirts are printed on-demand, getting a replacement to you would take 2-3 weeks. We recommend using the sizing table above to help order the correct size, but if something goes wrong, pleaseĀ e-mail admin@newfoundlandtimes.ca within 14 days of receipt. You’ll need to cover shipping to return the product to our St. John’s mailbox, and we can usually send out a new product.
What payment methods are accepted?
We accept all major credit cards and Apple Pay.
What currency is displayed?
Prices shown in our store are in Canadian dollars.
Is there sales tax?
Any purchase made in Canada will be subject to appropriate sales tax based on province.
How do I cancel my order?
We’ll do our best to accommodate if you wish to cancel your order. Please contact us immediately at admin@newfoundlandtimes.ca.